Mô tả công việc
- Provide immediate responses to end
-user requests for business process help, basic system navigation questions, and other "how to" or "I can't get it to work" issues.
- Troubleshoot ERP
-related problems, and pass along only the technical issues to the IT department, in order to patch and resolve the technical errors as well as technical enhancement of system functionality.
- Monitor proper usage of the system through the service desk plus (or similar) by tracking the raised complaints by each business user.
- Generate statistical reports based on system usage.
- Develop & update User manuals.
- Grant ERP Access to business users as per the ERP Authority Groups set in place by the PE department.
- Support the PE manager on any related requirement that falls within the PE function.
- Manage workload appropriately and ensure timely completion of tasks in line with requirements.
Yêu cầu ứng viên
- Fluently in English writing and specking.
- Graduated from the major in IT, Technical, Accounting…
- Proficient in MS Office.
- Familiar with business process management tools.
- Ability to demonstrate gathering analysis skill.
- Knowledge of automated project management and financial & accounting reporting systems.
- Demonstrate professional presence to all business users, colleagues, and V_ACE's staff & management.
- Thorough and legible documentation skills & Previous experience with documentation & meeting minutes.
- Ability to perform analysis and to accurately address/dissect detailed, complex issues.
- Demonstrate perusal to self update regarding systems and surrounding technologies
- Quick Learner, Committed, Convincing & Challenging.
Quyền lợi được hưởng
Yêu cầu hồ sơ
- 01 CV
- 01 resident permit, 3 identify cards, , 01 medical statement
- 01 character reference
- Related certificate
Tên công ty: Công Ty TNHH Ace Antenna
Người liên hệ: Công Ty TNHH Ace Antenna
Điện thoại : Đăng nhập để xem số điện thoại
Trụ sở công ty: KCN Đồng Văn II, Bạch Thượng, Huyện Duy Tiên, Hà Nam, Việt NamLưu ý: Ghi rõ "Biết đến tin tuyển dụng tại Vieclamnambo.vn" trên hồ sơ. Xin cảm ơn!