Mô tả công việc
- Customer care, handling customer complaints and giving appropriate feedback
- Class quality management, class images and class facilities.
2. Work directly with the Customer Experience Department on customer service and professional issues of the customer care team.
3. Collaborate with Head Teacher and the teaching quality management department on teacher-related issues at the center.
4. Arrange class schedule is in line with the sales situation and the level of students
5. Manage the most suitable and effective demo classes for students
6. Follow up and manage the renewal rate of parents.
7. Combine the related BP activities for students
Yêu cầu ứng viên
- Experience in managing employees, being good at operation is a must (required)
- Fluent in English: reading, writing, speaking and listening and good translation skills.
- Soft skills: team management and time management
- Create good relationships and social skills with colleagues, parents, students and teachers.
- Know how to use time appropriately and effectively to solve tasks.
Quyền lợi được hưởng
Annual leave: 12 days/year
Quarterly performance review
Coaching & training monthly
Tên công ty: Công Ty Cổ Phần Anh Ngữ Apax
Người liên hệ: Chị Dung
Điện thoại : Đăng nhập để xem số điện thoại
Trụ sở công ty: Tầng 5, Tòa nhà Nguyễn Kim, Số 198 Nguyễn Thị Minh Khai, Phường 6, Quận 3, TP Hồ Chí MinhLưu ý: Ghi rõ "Biết đến tin tuyển dụng tại Vieclamnambo.vn" trên hồ sơ. Xin cảm ơn!