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Công Ty TNHH Toll tuyển Customer Service Executive (Seafreight - US specialist)

Công Ty TNHH Toll

Lô 9, KCN Tân Hồng - Hoàn Sơn, Tiên Du, Bắc Ninh

Hạn nộp hồ sơ: 30/04/2021

ỨNG TUYỂN NGAY

LƯU TIN

Mô tả công việc

* Handling bookings, inquiries
- Receive booking details from shippers and send to controlling parties to get instruction. If receiving instruction from controlling party first, then contact shippers for cargo status and update back to controlling party.
- Create quick booking details in CW1 within one working day after completing booking form is received.
- Get booking confirmation with carriers/co
-loaders as per controlling party’s instruction.
- Send booking confirmation to shippers for their cargo export arrangement.
- Follow up with shippers if they can export cargo as plan. If any change must inform controlling party to get approval for new schedule.
- Tracing the routing of each shipment on carriers’ website, if any change with intended schedule, must double check with carriers. Try to request carriers to protect space as initial schedule. Informing concerned parties (document team, destination office, shippers, salesman, etc…) for changing schedule, also re
-update the change in CW1.
- Send rolling report to PIC if any.
- Upload shipper’s booking request form, carriers/co
-loaders’ booking confirmation and related documents into CW1.
- If any shipments under EXW, DDU(DAP), DDP term, make sure to provide necessary documents to logistics PIC or vendors to pick up cargo and make customs clearance to catch closing time as instruction.
- Create new organization in CW1, update client tariff. * Coordinate with teammates and other departments (CS, FIN, LOGS…) to ensure that all business could be handled smoothly.
- Solving the unforeseen problem (if any).
- Making daily reports.
- Handle over job files to documentation team for preparation of shipping documents timely.

Yêu cầu ứng viên

- Minimum 2 years experiences in handling USA shipment
- Good relationship with carriers.
- Good at English

Quyền lợi được hưởng

1. Hàng tháng: Đóng BHXH, BHYT, BHTN; bảo hiểm tai nạn bảo vệ 24/24; quà đường sữa hàng tháng 100.000/ người; 01 ngày phép 2. Hàng năm: Đánh giá tăng lương và thưởng thành tích vào tháng 7 hàng năm, tháng lương 13 ( trung Bình mỗi năm thưởng 2 tháng lương), đi du lịch, khám sưc khỏe định kỳ, liên hoan cuối năm 3. Luật lao động: Tuân thủ chuẩn luật về tính tăng ca, chế độ,…. 4. Công đoàn: Quà sinh nhật, cưới xin, tang gia tứ thân phụ mẫu, ốm đau, quà Tết, 8/3, trung thu, 1/6,sinh con,…